As a business, it can be frustrating to see your app’s revenue hit a plateau. You should address this issue as soon as possible, especially with the mobile app market projected to exceed £1 trillion in 2023. In this article, we have compiled effective strategies to help you avoid this situation or overcome it if it does occur.
Getting a user to download your app is great, but you might be left wondering why they are not making a purchase or taking the actions you want them to once they have done so. A common reason is poor user experience. Perhaps the app loads too slowly, the buttons are too small, or it has bugs that make it impossible for users to perform the desired actions.
Instead of dealing with poor user experience after the fact, hire the right mobile app design agency from the beginning. The best agencies will arrange a meeting with you to understand what you want the user experience flow to be like. Understanding this will help them develop a plan for ensuring excellent user experience on the app.
So, how do you find such an app development agency London? An online search is a great place to start because, in addition to helping you find agencies near you, it will also help you find testimonials and reviews that help you narrow down your choices. In addition, you should pick an app development agency with a strong portfolio and that understands your industry so they develop an app that aligns with what users expect for the best experience.
Customers want convenience during the checkout process, and that includes the option to use payment options they are familiar with. Businesses can ensure they do not leave for this reason by providing as many options as possible. Start with popular options like credit cards, debit cards and PayPal, and then add others depending on your target customers. You can also add local options depending on where you are in the world.
Incentives are a great way to get users to form a habit of using your app. Discounts for in-app purchases and gamification have been shown to work well, but you can use other options as is appropriate and reasonable.
Rewarding loyal customers can also increase customer retention and ensure repeat purchases. You can create a loyalty programme or add a reward programme for those who meet specific criteria. For example, you can give customers who make multiple purchases or spend more than a set amount a discount.
To make them work well, ensure as little friction as possible and that users require little energy and time to participate. If not, they will see this as another annoying feature and likely leave before completing their purchase.
Your mobile app should be a tool for driving sales and revenue for your business. If it is not doing so, you should look at it to determine the issues and bottlenecks that are making it ineffective. For example, you might find it provides poor user experience or has bugs that make it unusable. In addition to the tips discussed above, you can also use other strategies to boost sales, including sending notifications, offering timely discounts and reaching out using a newsletter.